We are committed to providing our customers with the best shopping experience. We understand that sometimes you may need to return or exchange a product. This policy outlines the terms and conditions for our refund and return process.
Return Eligibility
In order to be eligible for a return or exchange, the product must be:
- In new and unused condition
- In its original packaging
- Accompanied by the original receipt or proof of purchase
- Returned within 30 days of the purchase date
Refund Process
Once we receive your returned product and confirm that it meets our return eligibility criteria, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that it may take some business days for the refund to appear on your account.
Exchange Process
If you would like to exchange your product for a different one, please contact our customer service team to initiate the exchange process. Once we receive your returned product and confirm that it meets our return eligibility criteria, we will ship out the new product to you.
Contact Us
If you have any questions or concerns about our refund and return policy, please contact our customer service team by email or phone. We are here to help and ensure that you are satisfied with your purchase.
